Master Agile Coaching: Two Modules, Intensive Practice & Official ICO Certification

In this five‑day Certified Agile Coach (SERVIEW) program, you will develop comprehensive coaching skills for agile teams and organizations. The training is divided into two modules and combines solid theoretical foundations with practical exercises, simulations, and realistic scenarios.

You will gain a deep understanding of facilitation, conflict resolution, transformation processes, and agile coaching at the individual, team, and organizational level. Both modules conclude with an official ICO certification exam.

A valid certification (e.g., Scrum Master, Product Owner, Agile Foundation, or SAFe® 5 Agilist) is required for participation. The training builds on existing knowledge and does not repeat basic concepts.

Our experienced trainers will show you:

• how to coach, support, and develop agile teams
• how to remove impediments, resolve blockers & facilitate conflict‑oriented discussions
• how to manage interfaces with non‑agile departments
• how to lead transformationally & foster a strong feedback culture
• how to apply coaching tools, mentoring skills & change techniques
• how to support organizations during agile transformation
• how to build your personal toolkit as an Agile Coach

Your Benefits at a Glance

• Two modules full of hands‑on practice, exercises & simulations
• Professional coaching methods for agile teams and organizations
• Clear skill progression: from coaching basics to advanced techniques
• Official ICO certification after both modules
• Exchange with experts & realistic case studies
• Ideal for Agile Coaches, Scrum Masters, Product Owners & leaders

Seminar Contents

Module 1 – Foundations of Agile Coaching

• Coaching fundamentals & coaching mindset
• Solution‑oriented conflict resolution
• Facilitation methods in agile environments
• Handling complex situations & dysfunctional teams
• Challenges for middle management
• Building a strong feedback culture
• Practical units: simulations, group work, coaching exercises
• Preparation for Module 1 exam

Module 2 – Mastery: Agile Coaching in Practice

• Agile coaching at team & organizational level
• Empowering employees & enabling self‑organization
• Delegation & reflection techniques
• Empathy, decision‑making & coaching ethics
• Supporting transformation strategies & change processes
• Building a personal, practice‑proven coaching toolkit
• Intensive simulations & practical assignments
• Exam preparation & certification completion

Exam Details (ICO CERT)

• Duration: 60 minutes per module
• Format: Online exam, freely selectable date
• Questions: 30 multiple‑choice questions (1–4 correct answers possible)
• Passing score: 18 points (60%)
• Exam languages: German or English
• Certification body: ICO CERT

Seminar Price

• Seminar: €2,595 per person plus VAT
• Exam fee Module 1: €229 per person plus VAT
• Exam fee Module 2: €229 per person plus VAT
• Education package: €138 per person plus VAT

Target Audience

• Agile Coaches
• Scrum Masters
• Product Owners
• IT leaders
• Project managers
• Transformation leads
• Anyone who wants to coach agile teams or organizations

Prerequisites

One of the following certifications:

• Agile Foundation (ICO CERT)
• PeopleCert Scrum Master 1
• Professional Scrum Master 1 (scrum.org)
• Certified Scrum Master (Scrum Alliance)
• PeopleCert Product Owner 1
• Professional Scrum Product Owner 1 (scrum.org)
• Certified Product Owner (Scrum Alliance)
• SAFe® 5 Agilist
• ICO Scrum Foundation