PDF
A Modern Path to Inner Strength and Calm Communication
How do you deal with difficult emotions? How do you stay calm when stress, anger, or conflicts arise? And how can constructive communication succeed even when opinions or interests differ?
In this seminar, you will learn methods that help you find and maintain your inner balance, even in challenging situations. You will engage deeply with emotions, learn to perceive, understand, and regulate them, and develop an empathetic approach to the emotions of others.
The goal is to approach conflicts calmly and resolve them constructively – without harming yourself or others.
Seminar Objective
This seminar supports participants in:
• Developing a deeper understanding of their own emotions and those of others
• Applying emotional intelligence in professional and personal life
• Maintaining inner stability even in stressful situations
• Addressing conflicts more consciously, calmly, and solution-oriented
Your Benefits at a Glance
• Compact format: 2 × ½ day
• Practical approach to emotions and conflicts
• Combination of self-reflection, models, and exercises
• Strengthening emotional competence and self-efficacy
• Direct transfer to everyday life
Seminar Content
Day 1
Understanding Emotions
• What are emotions?
• Difference between feelings and emotions
• Meaning and function of emotions
Emotional Intelligence
• What is emotional intelligence?
• The six levels of emotional intelligence
Emotion Management and Cognitive Processes
• Emotion management
• Connection between emotions and cognitive processes
Understanding Interpersonal Conflicts
• Basics of interpersonal conflicts
Communication Models
• Sender-receiver model
• Paul Watzlawick and communication
• The story of the hammer
Day 2
Conflict Management and Prevention
• Avoiding confrontation
• Conflict prevention
Values and Inner Drivers
• Values profile
• Inner critic
• Beliefs
• Internal factors that can foster conflicts
• Needs
Transactional Analysis
• Transactional analysis according to Eric Berne
Conflict Styles
• Five conflict styles according to Kenneth W. Thomas
Rational-Emotive Therapy (RET)
• ABC model by Albert Ellis
• Self-reflection based on RET
• Strategies by Albert Ellis
Target Audience
This seminar is aimed at people who:
- Want to strengthen their emotional competence
- Frequently face stress or conflicts in their professional life
- Want to communicate more calmly and constructively
