ITIL® Version 5 Strategic Leader – Strategy (Training & Certification)

Develop, direct & sustain digital strategies effectively

You hold leadership responsibility and want to not only define digital strategies but implement them with measurable impact?
Then the ITIL® Version 5 Strategic Leader – Strategy module is the next logical step after ITIL® Version 5 Foundation.

This qualification is aimed at leaders who want to connect strategy, governance and transformation holistically.
The Strategic Leader pathway consists of ITIL Strategy and ITIL Transformation.
This course focuses on ITIL Version 5 Strategy and provides a comprehensive understanding of strategic alignment, decision‑making and sustainable execution in modern digital organisations.

Our experienced trainers will show you how to:

• develop, govern and implement digital strategies successfully
• align strategy with value, risk and organisational outcomes
• evaluate how digital products and services support business objectives
• apply ITIL Version 5 to connect strategy, governance and operational delivery
• assess strategic options and prepare investment decisions
• translate strategic visions into actionable initiatives
• balance stability with adaptability in fast‑moving environments
• prepare effectively for the ITIL® V5 Strategy certification exam

Your benefits at a glance

• modern, practical introduction to strategy in ITIL Version 5
• clear guidance for responsible and value‑driven decision‑making
• structured connection between strategy, governance & transformation
• improved strategic capability through proven frameworks
• directly applicable knowledge for leaders & executives
• official PeopleCert certification included (voucher provided)

Course Contents

Foundations of ITIL® V5 Strategy

• the role of strategy in value creation
• decision‑making logic, transparency & accountability
• impact of strategic decisions on customers, employees & the organisation

Digital Products & Services in the Strategic Context

• contribution of digital services to business strategy
• product & service lifecycle in a strategic framework
• linking strategy with governance & operational execution

Value, Risk & Outcome Alignment

• evaluating strategic options
• preparing investment decisions
• translating strategic visions into executable initiatives
• balancing stability and transformational agility

Governance as a Strategic Steering Instrument

• defining decision structures & responsibilities
• establishing organisational guardrails
• anchoring strategic initiatives sustainably

Practical Strategy Application

• mapping strategy to value streams
• measurable strategy execution
• best practices for sustainable strategic development

Target Audience

This course is ideal for:

• leaders & executives responsible for digital strategy
• CIOs, IT & digital leaders
• heads of departments & business units
• roles in governance, risk, portfolio or investment management
• transformation & organisational development leaders
• anyone applying ITIL Version 5 at a strategic level

Prerequisites

• successful completion of ITIL® v3, ITIL® 4 or ITIL® Version 5 Foundation

Exam Details (expected – PeopleCert)

• Duration: 90 minutes
• Format: 60 multiple‑choice questions
• Passing score: 39 points (65%)
• Language: English
• Delivery: online via Web‑Based Exam Driver
• Voucher: valid for 12 months

More details:
https://www.peoplecert.org/ways-to-get-certified/web-based-exam-driver-guidelines

Course Price

• Training: from €1,890.00 p.p. excl. VAT
• Learner Package: €529.00 p.p. excl. VAT
• Exam voucher: included

Legal Notice

This course is delivered by SERVIEW GmbH.
ITIL® is a registered trademark of AXELOS Limited.
All rights reserved.