Working Efficiently with Outlook

In this training, participants will get to know the individual Outlook modules—Email, Contacts, Calendar, Tasks, and Notes—and learn how to customize the user interface. The focus is on sending, receiving, and organizing emails, as well as using the calendar and contacts efficiently.

Your Benefits

• Create, send, and manage emails securely
• Create, maintain, and group contacts effectively
• Plan, adjust, and track appointments and meetings
• Create, delegate, and manage tasks efficiently
• Customize Outlook to optimize workflows

Course Contents

Fundamentals of Program Operation

• Starting Outlook locally or online
• Using and customizing ribbons and tabs
• Customizing the workspace, including the Quick Access Toolbar
• Adjusting the application window and navigation pane
• Using the reading pane and additional view options

Writing and Managing Emails

• Creating, addressing, and sending emails
• Using email options and file attachments
• Receiving, replying, forwarding, and categorizing emails
• Using Quick Steps, signatures, and the out-of-office assistant
• Searching and tracking emails

Address Book and Contacts

• Creating, saving, and using contacts
• Creating and managing contact groups

Calendar

• Adjusting calendar views
• Creating, editing, and deleting appointments
• Creating, sending, accepting, or declining meeting requests

Tasks

• Creating, tracking, and delegating tasks

Prerequisites

Basic Windows knowledge and experience with any Windows application

Target Group

Users who want to learn Outlook fundamentals or systematically expand their existing knowledge