In our seminar rooms or comfortably from home!

Agile project management and PRINCE2 in one combined course – two certifications in one step

The PRINCE2® 7 Agile Compact Training combines the flexibility of agile methods with the structured governance of the PRINCE2 project management framework. This intensive course provides all foundational and advanced knowledge required to successfully pass both the PRINCE2 Agile Foundation and PRINCE2 Agile Practitioner exams. You learn how to apply PRINCE2 in agile environments, integrate Scrum and Kanban elements, and manage projects effectively in dynamic, fast‑changing contexts. Thanks to the SERVIEW Workbook Principle®, the training is interactive, practical, and highly engaging. After the course, you take both accredited PeopleCert exams online at a time of your choice.

What our experienced trainers will teach you

• how PRINCE2® 7 Agile is structured and how the method works
• how PRINCE2 principles align with agile frameworks such as Scrum, Kanban, and Lean Start‑up
• how to manage projects in a stable, goal‑oriented, and adaptable way
• how to use user stories, backlogs, prioritisation, and agile delivery models in practice
• how to interpret and tailor PRINCE2 in agile scenarios
• how roles, responsibilities, and communication work in agile teams
• how to prepare effectively for both the Foundation and Practitioner exams

Your benefits at a glance

• two PRINCE2 Agile exams in one course
• compact introduction plus advanced application
• ideal for hybrid project environments
• practical, interactive, and PeopleCert‑accredited
• saves time, effort, and cost compared to separate courses

Seminar content

Introduction to PRINCE2 Agile

• what PRINCE2 Agile is
• fundamentals and principles of agile project management
• integrating PRINCE2 with agile methods

Agile frameworks and methods

• in‑depth exploration of Scrum, Kanban, Lean Start‑up
• how agile frameworks interact with PRINCE2

PRINCE2 Agile principles and themes

• tailoring the seven PRINCE2 principles to agile environments
• agile interpretation of the seven themes

Agile product delivery management

• requirements and user stories
• backlog structuring and maintenance
• prioritisation and release of work packages

Flexibility and adaptability

• handling uncertainty, speed, and change
• retrospectives and feedback cycles
• continuous adaptation of processes and practices

Practical application in projects

• roles and responsibilities in agile project management
• communication and collaboration in agile teams
• working with stakeholders and suppliers

PRINCE2 Agile Practitioner deep dive

• scenario‑based application of the method
• advanced tools, techniques, and best practices
• preparation for complex project environments

Exam preparation: Foundation & Practitioner

• question types and exam layout
• tips and strategies
• sample questions

Target audience

This compact training is ideal for:

• project managers and project leads
• agile coaches and Scrum Masters
• product and development teams in agile projects
• managers and decision‑makers in project environments
• consultants and trainers in project management
• newcomers to project management
• organisations transitioning to agile ways of working

Prerequisites

• no prior knowledge required

Exam details (PeopleCert)

PRINCE2 Agile Foundation

• Duration: 60 minutes
• Questions: 50 multiple‑choice questions
• Passing score: 28 points (55%)
• Aids: none

PRINCE2 Agile Practitioner

• Duration: 150 minutes
• Questions: 50 scenario‑based multiple‑choice questions
• Passing score: 30 points (60%)
• Aids: open book (official PRINCE2 Agile guidance)

General

• Format: online exam via web browser
• Voucher validity: 12 months
• Languages: German or English
• Certification body: PeopleCert

Seminar price

• Training: €2,340.00 per person plus VAT
• Exam fees: €628.00 per person plus VAT
• Education package: €138.00 per person plus VAT
• Official e‑book: €99.00 per person plus VAT

Note

This course is conducted by SERVIEW GmbH. PRINCE2® / PRINCE2 Agile® are registered trademarks of AXELOS Limited. All rights reserved.

Apply, tailor, and confidently certify PRINCE2 – in just 2 days

The PRINCE2® 7 Practitioner course builds directly on your completed PRINCE2® 7 Foundation certification and takes your practical project management skills to the next level. Over two intensive days, you work in project teams on a realistic scenario and experience PRINCE2 principles, roles, processes, and practices in real application. You learn how to tailor the method to different project environments and receive practical guidance on applying PRINCE2 safely and effectively in day‑to‑day project work. With fully PeopleCert‑accredited content, you are optimally prepared for the official Practitioner exam.

What our experienced trainers will teach you

• how to apply PRINCE2 7 in real project situations
• how to analyse scenarios and correctly interpret PRINCE2 guidance
• how to use roles, processes, management products, and practices effectively
• how to tailor the method to different project contexts
• how to manage risks, quality, progress, and communication
• how to prepare efficiently for the scenario‑based Practitioner exam

Your benefits at a glance

• intensive, hands‑on application of the full PRINCE2 method
• ideal for project managers, PMO staff, and project teams
• official PeopleCert accreditation
• optimal exam preparation through realistic scenarios
• perfect continuation after completing PRINCE2 Foundation

Seminar content

PRINCE2 7 in practice

• applying PRINCE2 principles in real project situations
• understanding roles, responsibilities, and governance
• tailoring processes and management products
• using PRINCE2 in agile, hybrid, and traditional environments

Processes and themes in application

• business case, quality, risk, progress
• leadership, teamwork, and communication in projects
• practical implementation of planning, control, and change management

Scenarios and case studies

• working in teams on a realistic project scenario
• interpreting and applying principles and practices
• transferring knowledge into daily project work

Exam preparation

• understanding scenario‑based question formats
• strategies for success in the Practitioner exam
• structured review of all exam‑relevant topics

Target audience

• project leads and project managers
• PMO staff
• project team members
• anyone who wants to apply PRINCE2 in depth and achieve certification

Prerequisites

• valid PRINCE2® 7 Foundation certificate

Exam details (PeopleCert)

• Duration: 150 minutes
• Format: 70 scenario‑based multiple‑choice questions
• Passing score: 42 points (60%)
• Mode: online exam via web browser (voucher valid for 12 months)
• Aids: open book (official PRINCE2 7 guidance)
• Languages: English / German
• Certification body: PeopleCert

Seminar price

• Training: €1,095.00 per person plus VAT
• Exam fee: €359.00 per person plus VAT
• Education package: €69.00 per person plus VAT

Note

This course is conducted by SERVIEW GmbH. PRINCE2® / PRINCE2 Agile® are registered trademarks of AXELOS Limited. All rights reserved.

Master five essential ITIL practices and integrate them effectively into value streams

The compact Monitor, Support & Fulfil (MSF) training is designed for professionals who want to understand key ITIL® 4 practices in depth and apply them successfully within their organization. This practical module focuses intensively on five essential practices of the ITIL framework:

• Service Desk
• Incident Management
• Problem Management
• Service Request Management
• Monitoring & Event Management

You learn the purpose, key concepts, activities, and success factors of each practice and understand how they seamlessly integrate into your organization’s value streams. The training follows the SERVIEW Workbook Principle® – interactive, visual, and immediately applicable. After passing the exam, you only need the ITIL module Create, Deliver & Support (CDS) to earn the ITIL® 4 Practice Manager designation.

What our experienced trainers will teach you

• how the five MSF practices function and interact
• how to improve Service Desk, Incident Management, and Problem Management
• how to build an effective Service Request Management practice
• how Monitoring & Event Management ensures stable IT operations
• how to integrate practices into end‑to‑end value streams
• which roles, KPIs, and success factors are essential
• how to prepare effectively for the combined MSF exam

Your benefits at a glance

• one training instead of five individual practice courses
• strong focus on operational service excellence
• ideal preparation for the Practice Manager career path
• PeopleCert‑accredited content with high exam reliability
• intensive practical knowledge for immediate application

Seminar content

Service Desk

• communication models and interaction
• efficient ticket handling
• user experience and service quality

Incident Management

• rapid service restoration
• prioritization and escalation
• structured incident workflows

Problem Management

• root cause analysis and known error handling
• preventive measures
• interfaces to Incident and Change

Service Request Management

• standardized service requests
• automation and self‑service
• defined processes and workflows

Monitoring & Event Management

• event detection and correlation
• monitoring of critical services
• early error prevention

Integration into value streams

• role of the practices within the SVS and SVC
• understanding end‑to‑end service flow
• success factors for stable operations

Exam preparation

• exam structure and question selection
• strategies and tips for successful certification

Target audience

• IT support and service desk staff
• incident, problem, and request managers
• monitoring teams and IT operations
• ITSM professionals and service managers
• aspiring ITIL® 4 Practice Managers

Prerequisites

• successfully completed ITIL® 4 Foundation

Exam details (PeopleCert)

• Duration: 90 minutes
• Questions: 60 multiple‑choice questions
• Passing score: 39 points (65%)
• Aids: none
• Exam language: English
• Format: online exam (voucher valid for 12 months)
• Certification body: PeopleCert

Seminar price

• Training: €1,845.00 per person plus VAT
• Exam fee: €359.00 per person plus VAT
• Education package: €69.00 per person plus VAT
• Official e‑book: €69.00 per person plus VAT

Additional schedule information:

• Location: Frankfurt am Main
• Date: 18.03.2026 – 20.03.2026
• Duration: 3 days
• Time: 09:00 – 17:00
• Total price: €2,342.00 (€2,786.98 incl. VAT)

Note

This course is conducted by SERVIEW GmbH. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.

Understand, design, and operate digital high‑velocity services successfully

The ITIL® 4 High Velocity IT (HVIT) module gives you a deep understanding of digital organizations, modern operating models, and the rapid delivery of services. HVIT shows how products and services are delivered quickly, reliably, and value‑driven in highly dynamic IT environments shaped by cloud technologies, automation, continuous testing, Agile, and Lean. This fully PeopleCert‑accredited training is one of the four mandatory modules on the path to becoming an ITIL 4 Managing Professional.

What our experienced trainers will teach you

• how digital organizations and high‑velocity operating models work
• how services and products are delivered quickly, safely, and with maximum value
• how modern technologies such as cloud, automation, and automatic testing are applied
• how Agile, Lean, and DevOps support high‑velocity service management
• how to balance speed, risk, stability, and innovation
• how HVIT contributes to the ITIL 4 Managing Professional career path
• how to prepare effectively for the HVIT exam

Your benefits at a glance

• understanding of high‑velocity IT environments
• clear focus on value creation, speed, and modern technologies
• practical preparation for digital product and service delivery
• essential building block for the ITIL 4 Managing Professional certification
• PeopleCert‑accredited training with strong exam orientation

Seminar Content

Digital Organizations & High‑Velocity Models

• characteristics of digital enterprises
• value streams and digital product landscapes
• flow optimization in high‑velocity environments

Technologies for High Velocity IT

• cloud computing and elastic architectures
• automation and automatic testing
• event‑driven architectures and continuous delivery pipelines

Working Methods & Frameworks

• Agile mindset and Lean methods
• DevOps influences on speed and stability
• modern IT management practices for digital services

Rapid Service Delivery & Value Maximization

• high‑velocity value streams
• fast decision‑making and risk assessment
• balancing innovation, scaling, and stability

Exam Preparation

• exam structure and key focus areas
• typical question types and success strategies

Target Audience

This module is designed for:

• aspiring ITIL 4 Managing Professionals
• IT leaders, service owners, service managers
• professionals working in agile, DevOps, or cloud‑based environments
• individuals responsible for delivering digital services quickly and reliably

Prerequisites

• successfully completed ITIL® 4 Foundation

Exam Details (PeopleCert)

• Duration: 90 minutes
• Questions: 40 multiple‑choice questions (one correct answer)
• Passing score: 28 points (70%)
• Aids: none
• Format: online exam via web browser (voucher valid for 12 months)
• Exam language: German or English
• Certification body: PeopleCert

Seminar Price

• Training: €1,120 per person plus VAT
• Exam fee: €359 per person plus VAT
• Education package: €69 per person plus VAT
• Official e‑book: €69 per person plus VAT

Note

This course is conducted by SERVIEW GmbH. ITIL® is a registered trademark of AXELOS Limited. All rights reserved.