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In our seminar rooms or comfortably from home!

For over 30 years, professional training for beginners, professionals & managers – with guaranteed dates and practical skills training.

Here you can find all our seminar topics about your keyword!


Our bestseller workshops

Artificial Intelligence Compliance Professional (AICP) - Zer

Artificial Intelligence Compliance Professional (AICP)

More to this Download PDF Artificial Intelligence Compliance Professional (AICP) - Zer  PDF
EU AI Act - Das Gesetz zur künstlichen Intelligenz

EU AI Act - The law on Artificial Intelligence

More to this Download PDF EU AI Act - Das Gesetz zur künstlichen Intelligenz  PDF
Von der Excel-Praxis zur souveränen Copilot-Nutzung im Arbe

From Excel Expertise to Confident Copilot Usage in Everyday Work

More to this Download PDF Von der Excel-Praxis zur souveränen Copilot-Nutzung im Arbe  PDF
Microsoft AI-Builder

Microsoft AI-Builder

More to this Download PDF Microsoft AI-Builder  PDF
Microsoft Copilot für Office 365

Microsoft Copilot for Office 365

More to this Download PDF Microsoft Copilot für Office 365  PDF
Microsoft Copilot für Entwickler und Programmierer

Microsoft Copilot for Developers and Programmers

More to this Download PDF Microsoft Copilot für Entwickler und Programmierer  PDF
Microsoft 365 Teams & Kanäle - Zusammenarbeit in Teams

Microsoft 365 Teams & Channels - Collaboration in Teams

More to this Download PDF Microsoft 365 Teams & Kanäle - Zusammenarbeit in Teams   PDF
Microsoft 365 Dateien organisieren mit Teams, SharePoint & O

Microsoft 365 Organizing files with Teams, SharePoint & OneDrive

More to this Download PDF Microsoft 365 Dateien organisieren mit Teams, SharePoint & O  PDF
Microsoft 365 Zeit & Aufgabenmanagement mit Outlook, To Do,

Microsoft 365 Time & Task Management with Outlook, To Do, Loop & Planner

More to this Download PDF Microsoft 365 Zeit & Aufgabenmanagement mit Outlook, To Do,   PDF
Power Apps

Power Apps

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Excel Power BI Grundlagen

Excel Power BI Basics

More to this Download PDF Excel Power BI Grundlagen  PDF
Excel Power BI Aufbau

Excel Power BI Advanced

More to this Download PDF Excel Power BI Aufbau  PDF
Excel für Controller

Excel Knowledge for Controlling

More to this Download PDF Excel für Controller  PDF
Office 365 Power Automate Grundlagen

Office 365 Power Automate Basics

More to this Download PDF Office 365 Power Automate Grundlagen   PDF
Office 365 Power Automate Genehmigungsflows

Office 365 Power Automate Approval flows

More to this Download PDF Office 365 Power Automate Genehmigungsflows  PDF
Excel Data Analyst - Von Rohdaten bis zum Dashboard

Become Excel Data Analyst - From Raw Data to Dashboard

More to this Download PDF Excel Data Analyst - Von Rohdaten bis zum Dashboard   PDF
Excel Power Query - Datenaufbereitung ohne Makros

Excel Power Query - Data preparation without Macros

More to this Download PDF Excel Power Query - Datenaufbereitung ohne Makros   PDF
Excel Makros für Jedermann - Mit Makros die tägliche Arbei

Excel Macros for Everyone - Automate daily work with macros

More to this Download PDF Excel Makros für Jedermann - Mit Makros die tägliche Arbei  PDF
Excel Pivot und PowerPivot

Excel Pivot and PowerPivot

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Excel Makros und VBA Modul 1

Excel Macros und VBA Module 1

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Excel Makros und VBA Modul 2

Excel Macros und VBA Module 2

More to this Download PDF Excel Makros und VBA Modul 2  PDF

You can rent our seminar rooms!


Your booking with us is transparent and flexible, without hidden costs. Our seminar rooms in Cologne not only offer pleasant air conditioning, but are also equipped with high-quality technology such as PCs, flat screens and projectors.

Seminarraum 1
Seminarraum 2
Seminarraum 3

 

Raumvermietung

Blended Learning Training for Sales, Consulting & Customer Conversations

Objection handling is part of every professional sales conversation – what matters most is how effectively you deal with it.

With our 3-step blended learning sales training, you will develop clear structures, greater confidence, and persuasive communication skills when handling objections.

This practice-oriented training concept combines online learning, in-person sessions, and individual coaching to ensure sustainable learning transfer and measurable sales success.

Participants strengthen their confidence, sharpen their communication skills, and apply new conversation techniques directly in their daily work.

Ideal for:

  • Sales professionals & field sales
  • Customer service & consulting
  • Key account managers
  • Anyone who wants to sell more effectively

Your Benefits at a Glance

  • Greater confidence and structure in sales and customer conversations
  • Professional handling of objections – even in challenging situations
  • Sustainable learning success through a blended learning approach
  • Applicable across industries
  • Measurable improvement in sales performance and conversation quality

How the Training Works

1. Online Preparation

Kick-off with digital learning content:

  • Understand communication fundamentals
  • Identify and collect objections
  • Prepare for real sales situations

including learning video “Believe or Know”

2. In-Person Training

Intensive sales training (4 hours)

  • Needs analysis & questioning techniques
  • AHA method for objection handling
  • Value-based selling & closing strategies
  • Practical exercises based on real-life cases

3. Individual Coaching

Transfer into real-life practice:

  • Feedback on actual sales conversations
  • Individual improvement strategies
  • Sustainable behavior change

Why Objection Handling Matters

Customers rarely say “no” directly—objections are often buying signals.

If handled correctly, you will:

  • increase closing rates
  • strengthen customer relationships
  • achieve long-term sales success

Learn to handle objections. Sell with confidence. Achieve lasting success.

Request training or secure your spot now

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