ChatGPT in the business world 4.0

1-day workshop

In our seminar "ChatGPT in the working world 4.0" you will find out the many possibilities and applications of AI. Your participation allows you to effectively implement and apply ChatGPT in your own working environment.

Introduction & Basics of AI and ChatGPT

• Working world 1.0 to 4.0 in time lapse
• History and development
• What is artificial intelligence?
• How Artificial Intelligence Works
• Technical background of AI systems
• Ethics in AI and responsible approach
• Differences between GPT, ChatGPT and its versions
• Variants of ChatGPT

Applications of ChatGPT

• Customer Service and Support: Instant responses to inquiries, interactive help
• E-Commerce: Personalised product consulting, product search support
• Healthcare: answering health issues, providing information
• Education: Learning material generation, creation of curricula, language learning through conversational practice
• Human Resources and Recruitment: HR questions, Application support, Candidate selection
• Tourism and hospitality: travel information, travel plan assistance
• Property: information about real estate, assistance with requests
• Media and entertainment: Personalised recommendations for films, music or books
• Technology and software: Technical support, troubleshooting, optimization of office applications

Practice exercises and challenges

• Practical session for reviewing chatbot solutions
• Practical Work with ChatGPT
• Solutions and Best Practices
• Feedback and optimization
• Discussion and solutions to typical problems
• Success Factors in the Application of ChatGPT

Outlook on the future of AI in chat and working environment 5.0

• Trends and innovations in the area of AI in chatting
• Outlook into the working world 5.0

Optimization possibilities

• Word: Creation of letters, documentation and templates, translations
• Excel: Create tables, formulas and data analysis
• PowerPoint: Automated creation of presentations
• Outlook: Automated creation of e-mails, support formulations, QuickSteps and quick blocks